Vocational Rehabilitation Connections
(VRC) Portal

Introduction:

The Vocational Rehabilitation Connections (VRC) Portal is an online portal that will enhance collaboration, business processes, and service delivery.  Once fully implemented, the portal will help Department of Rehabilitation (DOR) consumers and vendors save time and increase efficiency and accuracy by automating tasks. Implementation of the VRC Portal began in January 2021 and will continue to expand to serve the needs of DOR consumers, vendors, and staff.

Vendors with an existing VR Connections Portal account may use the following link to login:

VR Connections Portal Login

Multi-Factor Authentication Instructional Videos

The following videos provide instructions for the three Multi-Factor Authentication (MFA) options vendors may choose from when accessing the VR Connections Portal, including MFA via email, text, and the Salesforce Authenticator App (supported by both iPhone and Android devices).

Multi-Factor Authentication via Email

 

Multi-Factor Authentication via Text

 

Multi-Factor Authentication via Salesforce Authenticator App

 

Invoice Submission Training

 

Consumer Resources

Verification of Goods and Services Consumer Reference Guide Verification of Goods and Services Consumer Reference Guide
(SPANISH) Verification of Goods and Services Consumer Reference Guide
(ARMENIAN) Verification of Goods and Services Consumer Reference Guide
(TAGALOG)

 

Verification of Goods and Services Consumer Instructional Video Verification of Goods and Services Video Subtitles
(SPANISH) Verification of Goods and Services Video Subtitles
(ARMENIAN) Verification of Goods and Services Video Subtitles
(TAGALOG)

 

VRC FAQs for Consumers VRC FAQs for Consumers (SPANISH) VRC FAQs for Consumers (ARMENIAN) VRC FAQs for Consumers (TAGALOG)

Vendor Resources

VRC Portal: Vendor Instructions - How to Update or Change an Email Address VRC Portal - Vendor Password Reset Instructions Multi-Factor Authentication Vendor Reference Guide Accessing Authorizations and Payment Status Vendor Reference Guide VRC Invoicing Power Point VRC Invoicing Instructions VRC FAQs for Vendors VRC District Change Agents VRC Phase 2 Vendor Notification – MFA and Payment Status

Vendor Video Links

Multi-Factor Authentication via Email Multi-Factor Authentication via Text Multi-Factor Authentication via Salesforce Authenticator App Invoice Submission Training VRC Vendor Invoicing Recorded Training

Introduction Letters

VRC Consumer Letter VRC Consumer Letter (Spanish) VRC Consumer Letter (Armenian) VRC Consumer Letter (Tagalog) VRC Vendor Letter VRC Vendor Letter (Spanish) VRC Vendor Letter (Armenian) VRC Vendor Letter (Tagalog)

Contact

VRConnections@dor.ca.gov